Contact Us

We’re proud to have an array of branches across Alberta with talented teams, standing by to help you with your financial questions and quandaries.


Phone

Toll-free: 1-888-388-9688 

After Hours/24-hr technical support 1-888-896-5718

Find a Branch

Locate your local branch, hours, contact info and ATMs.

Email

Send us a message at askus@encompasscu.ca

Book an Appointment

Complete our online form and we’ll get back to you by email or phone to arrange a day/time. 

Member Card Support

Need help with your member card? Call 1-888-388-9688 

Have Feedback?

We want to hear what you have to say. Learn more 

 

Administration Office

502 10 Street, Wainwright, AB, T9W 1P4

Tel:  780-842-3391
Fax: 780-842-2855

Encompass Locations

  • Chauvin
    Transit Number 42209-899
    Phone: 780-858-3751
  • Consort Agency
    Phone: 403-577-3949
  • Edgerton
    Transit Number 52209-899
    Phone: 780-755-4064
  • Hardisty
    Transit Number 12209-899
    Phone: 780-888-2883
  • Hughenden
    Transit Number 22209-899
    Phone: 780-856-6070
  • Irma
    Transit Number 32209-899
    Phone: 780-754-4001
  • PlanWright Financial
    Transit Number 82209-899
    Phone: 780-842-1370
  • Wainwright
    Transit Number 02209-899
    Phone: 780-842-3391

Contact Us Form

Looking for information or have a comment you'd like to share? Fill out the form below and we'll be in touch soon

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I consent to Encompass Credit Union, and its agents and representatives, collecting, using, and disclosing my personal information provided in connection with this Application, and any changes or additions to this information provided in the future, for the purposes of:

  1. providing me, or a third party for whom I am acting, with Financial Institution products and services that I have applied for or may apply for in the future and providing information to suppliers of products and services to me or the Financial Institution in connection with providing these Financial Institution products and services;
  2. understanding my needs and determining the suitability of products and services for me; determining my eligibility for these products and services;
  3. establishing my identity; verifying information provided by me with third parties including my employer and other financial institutions, verifying information provided by third parties; administering the Account; and making sure my records are kept separate from others with the same name;
  4. protecting me, a third party for whom I am acting, or the Financial Institution from error and fraud such as identity theft;
  5. collecting a debt owed to the Financial Institution;
  6. transferring or selling Financial Institution assets, such as in an acquisition, merger, loan syndication, securitization of loans, or sale of loans;
  7. complying with legal requirements, including money laundering laws and regulations.

I consent to Encompass Credit Union, and its agents and representatives, disclosing my personal information to:

  1. suppliers of products and services to me or the Financial Institution, including data service providers, cheque printers, card manufacturers, affiliates of the Financial Institution, provincial or national central Financial Institutions or trade associations, in connection with providing and administering my Account and other products and services provided to me, or a third party for whom I am acting;
  2. participants in the payment and clearing systems in connection with providing or administering my Account and other products and services provided to me or a third party for whom I am acting, and to other financial institutions that I request pay cheques drawn on the Financial Institution;

If there is more than 1 Applicant, I consent to Encompass Credit Union disclosing information about the Account as instructed by either/any 1 of the Applicants.

If you have questions about the collection, use and disclosure of your personal information by the Financial Institution, please contact us.

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