We know that you rely on our banking services and so, at Encompass Credit Union, we work hard to expect the unexpected. Our Preparedness Plan ensures our business continuity for a range of situations from a minor power disruption to a major catastrophic event. Disruptions can occur without warning and the results can be unpredictable, but our Preparedness Plan helps us to respond to those disruptions and effectively recover our business services so you can receive continued support.
If our Preparedness Plan is activated:
If our Preparedness Plan is activated, it is possible that a branch may be unavailable. Please be assured that normal communications and procedures will be re-established as quickly as possible. We will ensure our website has the most up-to-date information and will use it to communicate any special instructions. Please continue to contact us through our website or by calling our published phone numbers. Rest assured we are committed to continuing to serve your financial needs regardless of any unexpected situations that may occur.
Pandemic PlanAs part of our Preparedness Plan and as an important financial service provider for our area, Encompass Credit Union has developed a preventative program with the intent of reducing the likelihood that our operations will be significantly affected by a pandemic event. Part of this pandemic preparedness program is to keep you informed as to the current pandemic phase as outlined by the World Health Organization (WHO).