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The Offer by Encompass


At Encompass Credit Union, we believe in providing value to our members and we also try to support our local communities. Our new app, "The Offer by Encompass" has us especially excited because it brings those two values together. Through the app, local businesses are able to offer special deals to Encompass Credit Union members, saving our members money and encouraging them to shop local at the same time! The Offer by Encompass



The Offer

HOW IT WORKS

  • Start by downloading the app from the Apple store or Google Play to your smartphone or tablet.
  • Once you have the app, you will begin to receive notifications when you are near a participating merchant letting you know of a deal nearby.
  • If you would like to use the perk, tap the perk and then tap 'Get it now'. 
  • Show the merchant the coupon on your phone and then simply pay using your Encompass Credit Union Member Card® debit card or your Encompass credit card.   

FREQUENTLY ASKED QUESTIONS

CAN I USE A PERK MORE THAN ONCE?

 Each business owner is able to structure their perk however they like. So, some may choose for the perk to be a one-time deal. However, most will be perks that you can use over and over as often as you like. If you are in doubt, just ask the merchant when you use the perk for the first time.

DO I NEED TO HAVE A SMARTPHONE TO GET THE DEALS?

 Yes. The app is designed to work best on a smartphone or tablet.

I KEEP GETTING THE SAME NOTIFICATIONS, CAN I TURN THEM OFF?

 You can turn off the notifications by merchant by choosing the merchant's perk and then tapping 'Alerts for this Merchant' so that a '+' replaces the checkmark. Or, you can turn off all notifications by adjusting your notification settings for the app in your phone's settings.

DO YOU NEED TO BE AN ENCOMPASS CREDIT UNION MEMBER TO USE THE APP?

 Yes! In order to redeem the perks, you do need to pay with your Encompass Credit union Member Card or credit card. If you're not a member yet and would like to become one, simply contact us or you can open an account online!

ARE THERE ANY FEES FOR THE APP?

 Nope! It's FREE!

A LOCAL BUSINESS I WOULD LIKE TO SEE IN THE APP ISN'T INCLUDED. WHAT CAN I DO?

 We'd love to see them included as well! Why not mention it to them and have them contact our Marketing manager for more information by emailing marketing@encompasscu.ca or calling our Administration Office at 1-877-842-1774.

* Businesses do not have to be Encompass Credit Union members to offer a deal through the app and it's free other than the cost of whatever deal they choose to offer.
 

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