Business Account Manager-Commercial/Agriculture Wainwright

A credit union is a member-owned financial cooperative, controlled by its members and operated on the principle of people helping people, providing its members credit at competitive rates as well as other financial services. We are an organization who takes pride in our communities and sees the benefits of giving back through grants, scholarships and funding. Our employees are an integral part of our success and we take care to ensure that we provide them with the benefits and resources that they may need.

This permanent, full-time position is located in our Wainwright Branch.

Reporting to the Executive Manager, Lending Services, the Business Account Manager develops and maintains a commercial, agriculture and personal loan portfolio, providing top-tier financial advice for members and potential members in delivering solutions specific to individual needs. Primary responsibilities include professional relationship management, business development, financial analysis, and credit delivery.

You will be expected to:

  • Deliver superior business and financial advice to members and potential members to identify needs and other tailored solutions;
  • Leverage your business development knowledge and experience to strengthen and grow the Commercial and Agriculture book of business;
  • Actively solicit new business opportunities through personal contact, prospecting and lead generation, cold calling, report analysis and referrals;
  • Identify opportunities through diligent, timely and proactive financial reviews;
  • Demonstrate a portfolio management and risk mitigation through the review of financial statements; identifying trends, monitoring risk, and assessing for credit restructing;
  • Build relationships with existing members and network with external business organizations;
  • Represent Encompass Credit Union in a professional manner at business functions and meetings;
  • Demonstrate a strong sense of teamwork and ability to collaborate across multiple teams within the organization to ensure exceptional end-to-end delivery of products and services to members;
  • Keep up with new technologies, applications, mobile lending initiatives and willingly participate in continuing education and ongoing learning; and
  • Accept the assignment of an existing portfolio mix and any individual Commercial or Agricultural accounts as deemed appropriate by your supervisor;
  • Maintain integrity of the loan portfolio through follow-up of delinquent loans; ensuring delinquency ratios and profitability are maintained, and all necessary documentation is current and complete;
  • Conduct annual reviews by reviewing all pertinent information and assessing the credit worthiness of the member/connection.

 Our desired candidate has:

  • Minimum 2 years commercial banking experience;
  • Proven track record in business development and new member acquisition skills (ie., pitching the value proposition, lead generation, initial customer contact and proactive calling, asking for referrals);
  • Strong commitment to member service and exceptional member realtionship management;
  • Proven credit skills, including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal;
  • Excellent interpersonal, oral, and communication skills with an aptitude for relationship and team building;
  • Confidence to work both independently and as an active member of the Wainwright Branch and Business Lending team; and
  • The ability to work in a challenging, changing and progressive environment.


Proven agricultural, commercial and/or consumer lending experience of 5 years or more with a conventional financial lending institution is preferred.

We offer:

  • Competitive salaries commensurate with qualifications and experience;
  • A Comprehensive benefits package including employer paid Health, Dental, Health Care Spending Account, Employee & Family Assistance Program, and telehealth benefit;
  • A matched pension program;
  • A variable base pay program;
  • Yearly educational allowance for on-going professional development;
  • Paid vacation and personal days upon hire;
  • Employee loan and investment benefits; and
  • Opportunity to advance within the organization.


If you believe that our organization is a good fit for you, please submit a cover letter and resume to:

Connie McMann
VP Human Resources
502 – 10 street, Wainwright, AB T9W 1P4


This position will remain open until a suitable candidate is found.


We thank all applicants for their interest and will contact those selected for pre-employment assessments and interviews.


Learn more about Encompass Credit Union: 

Learn more about Wainwright:


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